We always try to get our packages out within 2-3 Business days. Please keep in mind that Fridays after 12pm - Sunday
+ Holidays are NOT business days.
Our business hours are Monday - Friday 10am-5pm. If sent during that time we most likely will get back to you the day of, if NOT we will get back to you the next business day.
If your order was canceled, it was not a MISTAKE.
We've had some website malfunctions where two or more people have put an item into their cart at once + we are stuck with to many order and not enough product. We are working on fixing this issue, in the meantime the orders placed will be canceled and refunded. You will receive a refund in 2-3 business days. Please email us if you have any issues!