Frequently Asked Questions
Please reach us at geauxsauvage@gmail.com if you cannot find an answer to your question.
MORE ANSWERED QUESTIONS ON OUR "ABOUT US PAGE"
As of now I am a one woman show. I work around the clock to get packages out between 2-3 business days, but lately that could vary. Your package could take 1-2 weeks to ship. Geauxs average daily orders are more than I have been able to take on. I promise I am working as fast as possible, and am working on hiring help!
Thank you for you patients!
On Average your pre-ordered item can take 2 - 4 weeks (give or take) to arrive to our warehouse and be shipped out to you. As was stated in the description of the item you ordered. So PLEASE keep that in mind, and have patients with us as there is only so much we have control over! Thank you!
If your order was canceled, it was not a mistake. It also wasn't you. Our website from time to time gets overstocked, our pre-orders from our vender gets declined... ECT. If we canceled your order, we have sent you a refund and it should get to you in 2-3 business days. If not, please email us! Please understand that Taylor wants all of you to get your items, and enjoy her favorite pieces. Sometimes things don't work out the way we had hoped and we ask that you remain KIND!!! Thank you!
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